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| About site: http://www.support-works.com/products/index.php |
Title: Software/Help Desk/Browser Based - Support-Works Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
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Mesmer_Animation_Labs Training center specializing in cutting-edge tools for graphics, animation, and special effects.
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| Janakar Offers web and graphic design. Located in Florida, United States.
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Hornbill's Service Management Software
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Hornbill Supportworks: ITIL Help Desk Software and Service Management Software Solutions
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Hornbill's Service Management Software
Service Management Software
From a simple out-of-the-box service desk based on one of our standard configuration templates to a fully-customised service management software solution built to your exact specifications, our purpose-built products provide the ideal platform. Designed, built and fully supported by our own in-house software development team, Hornbill's products are mature, robust with a proven pedigree and track record.
Innovation, Open Standards and Interoperability
Hornbill has been innovating technology from the very beginning. Our design strategy requires us to adopt well documented, open standards during the product design and development process. This ensures that our products are innovative but well understood by the people that use them. Our design approach is to choose the "right technology for the job to be done" delivering functionality that is practical, usable and highly functional.
Designed to Integrate
The key to Hornbill's success has been our ability to integrate. Well integrated solutions are desirable over disparate systems. We understand that and by adopting open standards, API's and components we have been able to integrate with everything we have been asked to. The ability to provide integration at every level means that our products often end up within organisations being the "glue" that consolidates and joins all of the other integrated systems together.
The Supportworks ESP Application Framework provides the foundation for all of Hornbill's Help Desk software, Service Management, Service Desk and Business Process Automation solutions.
Assetworks Discovery provides fully-automated enterprise asset discovery. When Assetworks is deployed on an organisation's network, it will automatically discover the computers, printers, networks, switches and most other devices that are attached to the network.
Help Desk Software, ITIL Service Management, Service Desk, Call Logging & IT Support Software
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Copyright © 2008 Hornbill Systems. All rights reserved
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Combines | NPA | with | a | call | logging | and | problem | management | system. | Includes | e-mail | integration, | SLA | management, | automated | reporting | and | knowledge | base. |
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http://www.support-works.com/products/index.php
Support-Works 2008 September
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Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
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