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Home
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Click&Care is a software application that enables live interaction on the Web:
Click&Care enables a Web visitor to ask questions right on the Web via text chat.
Click&Care enables a service agent to provide live help to the visitor on behalf of the business or institution that presents the Web content.
Live interaction means real-time, real-human information exchange.
Key Benefits
More channels for customer interaction
Convenient to ask and answer questions
Interactive Q&A complementing static FAQ
Reaching more customers via the Web
Being more innovative to gain competitive edge
Click&Care Key Features
> Platform independent
> Real-time 1-to-1 chat
> Real-time page push
> "Canned" text shortcuts
> Built-in bookmark organizer
> Transcript by email
> Collaboration support
> Multi-language support
> Statistics and reports
More >>
Click&Care Quick Demo (CC Lite)
Windows 2000 / XP
Agent: click here to download and install
Agent: login as demo/demo
Customer: click here
Agent: double click the call entry
Agent and customer: chat
Agent: type push www.google.com
Customer: click the disk symbol to save
Agent or customer: leave or exit
Macintosh users and more >>
© 2000-2004 Eivycom GmbH Tel. +41 1 364 4037info@clickandcare.com