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i6net @import url( http://www.i6net.com/wp-content/themes/tranquility-white-10/style.css ); _uacct = "UA-3705879-1";urchinTracker();   blog products download support about RSS   Company Customers Events Partners TimelineDownload Asterisk 1.2 packages Asterisk 1.4 packagesProducts VXI* VoiceXML browserSupport Documents Elements Examples FAQs Hosting & Colocation How-to-start Install Samples Video demos Voice demosWhat is Asterisk?What is IVR / IVVR?What is VoiceXML? Username: Password: Remember me RegisterEntries RSSComments RSS Announcement (12) Development (9) General (10) Marketing (11) IMS DeveloperPlanet Voz-IPSinologicVoice PushVoIP novatosWeSIP Astricon CongressCommunications over IPMobile World CongressVON.x Congress Avanzada7CepstralLoquendoLumenvoxVerbioVoiceobjects AsteriskDigiumOpenSER 3g3gsmasteriskasterisknowawardsbarcelonabookcepstralcidemcodecoipcongressconverterdatabasedemosDevelopmentdigiumeclypsei6netinfoworldivrivvrlinksmobileopenserossparispartnershipportalrecordingsamplesanjosesqltelephonyttstutorialsvendorsvideovoiceobjectsvoicexmlvoipvonvon.xvxivxmlUsers 619Posts 41Pages 33Tags 73Comments 24 August 2008 (3) July 2008 (4) June 2008 (1) May 2008 (2) April 2008 (5) March 2008 (5) February 2008 (4) January 2008 (2) December 2007 (1) November 2007 (1) October 2007 (1) September 2007 (1) August 2007 (1) July 2007 (1) March 2007 (1) January 2007 (1) December 2006 (1) November 2006 (3) October 2006 (1) September 2006 (1) August 2006 (1)
Dimension Data’s report about Speech Self Service perception gap between consumers and vendors
janus | General | Monday, August 18th, 2008
 This insteresting 2007’s summer study published by Dimension Data (in collaboration with Cisco) on the perception gap between “vendors” (developers, system integrators, voice application developers, and speech technology vendors) and “consumers” of speech-enabled self service solutions helps better understanding the business opportunities with IVR.Conclusion, we need to listen more about user’s requirements and needs before building a speech self service. Of course, that may not be a revelation to anyone who seriously engages in voice user interface design.IVR cost-saving is welcome for usersDeploying cost saving solutions where there is a benefit to consumers is a positive factor. 21% of consumers that see call centres aspiring to deliver quicker and efficient service as the main reason for the deployment of automated solutions.Most important benefit of using IVR is 24×7 serviceWhat do you think is the most important benefit of using an automated system when you phone a call center? 51% of vendors mentioned “to avoid wait time” while 49% of users mentioned “24 x 7 service” against 18% who mentioned “Avoid wait time”!“Transfert to agent with no context” is the thing that irritates most usersThe thing that annoys or irritates me most about using an automated speech application is when… 41% of vendors answered with “System didn’t understand me,” vendors’ number one answer, while users’ number one answer was, “Transfer to agent with no context.”Users really address the reason they call…?In general, when you’ve used a speech recognition system, which of the following best describes how well it helped you deal with your query? 43% of customers believed that their interactions with speech recognition systems had partially addressed the reason they called versus 77% of vendors.Speech recognition or touchtone perceptionHow often would you prefer to use a speech recognition system rather than a touch-tone system? 45% of respondents were clear that they want to use speech recognition systems as little as possible over touchtone applications.Read complete document here.SHARETHIS.addEntry({ title: "Dimension Data’s report about Speech Self Service perception gap between consumers and vendors", url: "http://www.i6net.com/2008/08/18/dimension-datas-report-about-speech-self-service-perception-gap-between-consumers-and-vendors/" });
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Asterisk, 2008 Best Open Source IP Telephony Software
admin | General | Monday, August 11th, 2008
 InfoWorld’s (IDG) annual BOSSIES recognize the best free and open source software the world has to offer to businesses, IT professionals, and productive individuals who rely on computers to get work done.More and more companies count on Asterisk to provide their most mission-critical application: dial tone. Asterisk has what you’d expect from an enterprise-worthy VoIP system, and integrates with other tools to allow for clustering, failover, IPv6 support, IVR / IVVR and a range of other functions. Asterisk operates as a back-to-back user agent, managing all aspects of a VoIP call, where some of its contenders deal only with VoIP signaling. Asterisk is not without rivals, notably OpenSER (recently renamed Kamailio), FreeSWITCH, and CallWeaver but it’s still the champ.Maybe the most important fact is that keep the OSS IP Telephony community leadership. The really way to change the market is in this point, and we feel Asterisk becomes stronger, not only because it’s a wonderfull framework like Linux is, but because Asterisk manage to create an important developers/users ecosystem arround itself.More information, here.SHARETHIS.addEntry({ title: "Asterisk, 2008 Best Open Source IP Telephony Software", url: "http://www.i6net.com/2008/08/11/asterisk-2008-best-open-source-ip-telephony-software/" });
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Meet I6NET at next Astricon 2008 Gendale
ivan | Marketing | Wednesday, August 6th, 2008
 September 23-25, 2008Renaissance Hotel & SPA, Gendale - Arizona USI6NET will be present at Astricon 2008 Congress with Lumenvox.AstriCon is the place you need to be to meed I6NET and our value-added IVR/IVVR VoiceXML solutions for Asterisk! AstriCon is the official conference for the wildly popular Asterisk PBX and telephony platform. The conference includes a wealth of information whether you are getting started with Asterisk or have already discovered the power. AstriCon is also the meeting place for the Asterisk community - a diverse group of users, developers, entrepreneurs and other fans.Meet I6NET at Booth 303More information: www.astricon.netSHARETHIS.addEntry({ title: "Meet I6NET at next Astricon 2008 Gendale", url: "http://www.i6net.com/2008/08/06/meet-i6net-at-next-astricon-2008-gendale/" });
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VoiceXML accounts management with VXI*
janus | Development | Wednesday, July 30th, 2008
 Most of VXI* services need to share different VoiceXML applications and manage port capacity between them. VXI* allows to create special accounts to have a easy maintenance of your inboundoutbound lines and IVR/IVVR services. This advanced feature has been defined for advanced VoiceXML hosting services deployment with VXI* servers,All capacity set to one application is shared between the full server capacity (VXI* actived ports), so you can set any number of sessions for each application from 1 to maximum server ports. Remember, you must assign only availables ports to have 100% service availabilty.Check in your Asterisk VXI* server this:CLI*> extensions reloadCLI*> vxml reloadCLI*> vxml show accountsSee more information about VoiceXML accounts here.The I6NET Support TeamSHARETHIS.addEntry({ title: "VoiceXML accounts management with VXI*", url: "http://www.i6net.com/2008/07/30/voicexml-accounts-management-with-vxi/" });
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New I6NET’s colocation service for your 3G VXI* servers
admin | Marketing | Monday, July 21st, 2008
 Most of our IVVR’s customers need more than our VXI* VoiceXML software to get running well any 3G video service, getting IP bandwidth, 3G tested E1/PRI, housing, technical support and best carrier conditions are very important too; that why I6NET is now providing a complete solution: your own VXI* VoiceXML browser 3G software in a ready-to-run hosted server in our datacenter’s racks.Beneficts:Full tested hardware and network conditions to host your 3G serverHi-quality preconfigured hardware servers easy-to-upgradeAccess to PSTN from serveral E1/T1 PRI operators (international calls allowed)Carrier conditions in our Interxion and/or Verizon datacentersI6NET’s tech team direct support your systemsWe provide you the servers in a week, ready to be used for VoiceXML 3G video services.Please call us, to know more about this new solutions. More information here.The I6NET teamSHARETHIS.addEntry({ title: "New I6NET’s colocation service for your 3G VXI* servers", url: "http://www.i6net.com/2008/07/21/new-i6nets-colocation-service-for-your-3g-vxi-servers/" });
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Looking to the future at Grenoble
ivan | General | Saturday, July 19th, 2008
 Gières / Grenoble is a wonderfull small town near to the Alpes mountains in the east of France. This is place choosed by our team to define the new outcomes and company international organization past week. Like at the beginning of our company project, we take time to think about future evolution of I6NET’s voice and video interactive solutions. Near future of advanced telephony IP/3G belongs to flexible low-cost software components and we aspire to be part of this… (more…)SHARETHIS.addEntry({ title: "Looking to the future at Grenoble", url: "http://www.i6net.com/2008/07/19/looking-to-the-future-at-grenoble/" });
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VXI* 3.1 now for 32bit and 64bit
ivan | Announcement | Tuesday, July 1st, 2008
 The newest VXI* VoiceXML browser 3.1 ref. 2008-06-25 32bit and 2008-06-24 64bit are now released! These releases are for preproduction platforms running with all lastest Asterisk 1.4 kernels.You can download these new packages from website for registered users.
download: Vxml 3.1 2008-06-25 x86 32bit (8.67MB)
added: 01/07/2008 |
hits : 86
description:
download: Vxml 3.1 2008-06-24 x86 64bit (8.80MB)
added: 30/06/2008 |
hits : 16
description:
More information about VXI* updated features here.Thank you for your support!SHARETHIS.addEntry({ title: "VXI* 3.1 now for 32bit and 64bit", url: "http://www.i6net.com/2008/07/01/vxi-31-now-for-32bit-and-64bit/" });
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VoiceXML based IVR are leading the market’s evolution
admin | General | Sunday, June 8th, 2008
 According to last 2008 Datamonitor’s report and a referenced DestinationCRM’s article, global investment in IVR licenses will increase from $475 million in 2006 to $845 million by 2012, in large part due to the adoption of VoiceXML. In a shift away from open-standard IVR platforms, these new statistics show approximately 69 percent of all IVR shipments will be VoiceXML-based platforms. A resume of most important facts of this can be read bellow that are in line with our VXI* evolution outcomes. (more…)SHARETHIS.addEntry({ title: "VoiceXML based IVR are leading the market’s evolution", url: "http://www.i6net.com/2008/06/08/voicexml-based-ivr-are-leading-the-markets-evolution/" });
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New VXI* 3.1b released
ivan | Announcement | Sunday, May 18th, 2008
 The newest VXI* VoiceXML browser 3.1 beta ref. 2008-05-15 is now released!This release is now for preproduction platforms and testing systems.You can download this newest package inside our website for registered users.Thank you for your support!SHARETHIS.addEntry({ title: "New VXI* 3.1b released", url: "http://www.i6net.com/2008/05/18/new-vxi-31b-released/" });
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Web publishing demo for 3G mobiles phones
tech | Development, General | Friday, May 9th, 2008
 We are please to present an interesting demo using a 3G VoiceXML application with VXI* 3.0 platforms. This IVVR video portal will allow you to record easily a video in real time during the videocall. The content is automatically posted to a web server in 3GP and FLV formats to be played by a simple video flash player.To test the demo, you just need to get a 3G mobile phone (with camera) and ensure you have 3G coverage with your operator (some countries may not have 3G coverage everywhere, this service is connected to Spain local PSTN/ISDN 3G network).Please follow this:Videocall to +34 91 210 45 06 (select videocall mode in your mobile 3G phone).Follow the video portal instructions, press 1 to start recording after the beep…To stop recording press any key, the video portal show you the content recordedTo confirm your video press 1 to retry recording another one press 2.The video portal will show the ID and hangupGo to the website: URL below and watch your video! It’s fast and simple.To access to videos click here:http://quartus.i6net.org/vxml/recorder/messages/index-i6net.htmlHave fun!I6NET SupportSHARETHIS.addEntry({ title: "Web publishing demo for 3G mobiles phones", url: "http://www.i6net.com/2008/05/09/web-publishing-demo-for-3g-mobiles-phones/" });
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