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| About site: Software/Help Desk - Kemma Software |
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| About site: http://www.kemma.com |
Title: Software/Help Desk - Kemma Software The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
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HelpDesk Software from ScriptLogic: Creators of BridgeTrak Help Desk Software, Password Reset / Password Management, and Remote Computer Support Software
 ScriptLogic's three help desk software tools make help desk management as easy as "Point, Click, Done!"
 Trouble Ticket Software for Effectively Managing Help Desk Issue Tickets
Password Management/Password Reset Software for Reducing Help Desk Issue Volume
Remote Computer Support/Remote PC Access Software for Extending the Reach of Your HelpDesk
Windows & WebHelp Desk Software
Knowledgebase
Self Service Portal
Trouble Ticket Escalation / Workflow
Skills Based Assignment
Asset Management
ScriptLogic provides an effective 3 tiered approach for help desk management:
Prevent - Prevent and reduce calls to the help desk with password Self-Service/ Password Reset software. Provide a Customer Self-Help Web Portal enabling end-users to check a knowledgebase or enter or update their own trouble tickets!
Manage - Effectively manage, assign, and close help desk tickets! Eliminate trouble tickets from falling through the cracks with trouble ticket tracking, auto-issue escalation and more in BridgeTrak Help Desk Software!
Respond - Service remote computers over the internet or on the intranet with Remote Computer Access software. Have the help desk notify customers with automatic emails when the status of their issue ticket has changed.
Learn more about Skills Based Assignment of issues, turning emails into trouble tickets, public and private knowledgebases, and more with one of ScriptLogic's Free Help Desk Software Downloads or Test Drives.
Reduce the lifecycle of a help desk ticket through seamless trouble ticket tracking with BridgeTrakTM Help Desk Software!
Windows and Web environments
Customizable interface
Knowledgebase
End-user Web Portal
Automatic Issue Escalation/Workflow
Active Directory Integration
Outlook Plug-In
BridgeTrak Info
Free Help Desk Software Download
Free Online Test Drive
Eliminate a major source of help desk issues, Password Reset Requests, with Desktop Authority's Password Self-ServiceTM
Quick, easy password resets
Seamless Windows integration
Flexible password policies
Flexible user identification
Strong user authentication
Email integration
Comprehensive reporting
Password Reset Software Info
Free Password Self-Service Download
Provide remote support to end-users through remote computer access with Desktop Authority's Remote Management GatewayTM
Connect via internet or intranet
4 Levels of Security
End-users can keep working while technicians work
Over 40 tools including remote control
Remote Computer Support Info
Free Remote Management Gateway Download
Contact ScriptLogic to learn how to effectively reduce the lifecycle of a help desk issue with help desk incident management software!
Helpdesk SoftwareHome | What's New | Help Desk Management Solutions | Facts | Features & Benefits | Free Demo | Free Help Desk Software Downloads Customers | FAQ |
Support | Price | Resellers | Company Info Site Map | Documents | Resources | Contact Us
Copyright ©2008 ScriptLogic Corporation | Terms of Use | Privacy Policy | Anti-Piracy Information | Site Map
Click to learn more about how BridgeTrak is an effective help desk software, call tracking software, trouble ticket / technical support tracking software, customer support software, and bug tracking software solution.
Send your questions and comments to webmaster@scriptlogic.com
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The | BridgeTrak | Suite | is | versatile | and | scalable | help | desk | and | tracking | software | used | to | track | calls, | problems | or | software | bugs/defects. | Available | for | Windows | and | Web. |
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http://www.kemma.com
Kemma Software 2008 October
dvd rental
dvd
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
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