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| About site: Software/Help Desk - The Management and Help Desk Community |
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| About site: http://www.helpdesking.com |
Title: Software/Help Desk - The Management and Help Desk Community A portal of news, information and interactivity for both help desk software and management issues
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Dasher_Technologies Buy, sell and service new and refurbished Hewlett Packard computer systems, peripherals and components including HP9000, HP3000 and HP1000 systems.
| Cyberspace_Independence_Declaration John Perry Barlow's Declaration "Governments of the Industrial World, you weary giants of flesh and steel, I come from Cyberspace, the new home of Mind. On behalf of the future, I ask you of the past
| HP_Ramps_Up_OpenVMS_on_Integrity_Servers HP announces acceleration of OpenVMS availability on larger Integrity systems. (July 6, 2005)
| FindMyHosting_com_Webmaster_Resources Articles and search tools to help new webmasters build and host their websites and make them profitable.
| nanoBase A GPL'ed xBase-compatible system for DOS.
| CsoundAV Realtime version of Csound supports audio, MIDI, video, and animated 3D graphics. Successor of DirectCsound.
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The Help Desk Software and Management Community
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Link To Us
The Help Desk Forum is an independent portal, intended to provide for communication between help desk users, and to offer useful information on help desks.
Please consider linking to this project from your own website. This will help us create a more useful and vibrant community medium.
Major Help Desk Portals
Help Desk Software WorldHelpDesks.Com
HELP DESK / HELPDESK?
Both of these terms are common, but incredibly we also have visitors searching with terms like heldpesk, hepldesk, heldesk, helpdes and even hepdesk!
Welcome to The Help Desk Software and Management Community!
This portal is designed to bring you a unique blend of independent news, information and interactivity. It's scope covers both help desk software and management issues, as well as specific areas such as call centers, bug tracking and asset management.
Over the coming months we will populate the forum with a growing number of articles and features. If you have something to offer, please do not hesitate to get in touch.
The Help Desk Software and Management Community is intended to be vendor independent. Although we are happy to describe and cover specific solutions, we do not endorse any particular offering. All vendors are free to submit their offerings in exchange for a link.
Hopefully, the forum will prove to be a fertile ground for the exchange of both ideas and information, and ultimately beneficial to all members and visitors.
Help Desk Forum Now Open
We are pleased to announce that the interactive help desk forum is now up and running. Please feel free to register and participate in the debates.
The Help Desk Forum enables lively discussion on all aspects and issues relating to help desks, including software, management and employment.
You can enter the forum via selection of the Forum option on from the left hand menu, or alternatively from here
Posted by helpdes on Wednesday, March 03 @ 14:57:08 EST (4870 reads)
(Read More... | Score: 2)
Basics: Frequently Asked Questions
The following have recently been added to our FAQ section:
What is A Help Desk ?
Essentially, a help desk is a central point through which problems or issues can be reported and managed
What software is available?
The number of help desk products are wide and varied, and range from simple ticket tracking to fully integrated Customer Relationship Management systems
What are the common functions of help desk software products?
Functionality is varied but the core elements tend to be the recording and tracking of support requests. Reporting is also very important, and increasingly, service level management functions.
What is ITIL?
ITIL (IT Infrastructure Library) is a management discipline and protocol for the IT environment.
What is a web enabled helpdesk?
Basically a help desk which interfaces through a web browser (eg: IE, Netscape, Opera).
Where can I find some help desks to trial?
Try our Weblinks Directory, or maybe our Download Section. The entries within were all submitted by leading helpdesk vendors (we don't charge a fee).
Posted by helpdes on Tuesday, September 02 @ 10:16:11 EDT (5405 reads)
(Read More... | Score: 2.42)
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You may add your site to our directory, add your download page to our download section, or even submit papers to our content section. All that is required is a simple link to the community from your own site.
The Help Desk Software and Management Community. HelpDesk Software ForumsLogos and trademarks are property of their respective owner. Comments are property of their posters, all the rest © HelpDesk Forum 2007 Web site engine's code is Copyright © 2003 by PHP-Nuke. All Rights Reserved. PHP-Nuke is Free Software released under the GNU/GPL license.
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http://www.helpdesking.com
The Management and Help Desk Community 2008 October
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A portal of news, information and interactivity for both help desk software and management issues
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